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Staff Augmentation Solutions for Growing Businesses

Add skilled offshore professionals in customer service, operations, and IT — sourced to your requirements and integrated into your workflows. Get the capacity you need without the cost and complexity of full-time hiring.

Services

Who It’s For

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Founders & Business Owners

When growth outpaces your team, staff augmentation adds skilled professionals without expanding payroll or slowing down hiring cycles.

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Small & Mid-Sized Teams

Not ready for full-time local hires but need specialists to move projects forward? Augmented staff plug into your operations, support, or IT.

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Operations & IT Managers

Scale quickly to handle vendor coordination, system support, or customer escalations — without stretching your core team thin.

What We Provide

Our staff augmentation model gives you specialized offshore professionals sourced to your needs — and the structure to ensure they deliver.
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Requirement-Driven Sourcing

You define the role. We recruit against your requirements and present a shortlist of qualified candidates to interview and approve.

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Fast, Secure Onboarding

Your professional starts in our Nairobi delivery center on company-issued laptops with IT safeguards and reliable infrastructure.

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Seamless Integration

They work inside your workflows — customer support platforms, project tools, and processes — acting as an extension of your team.

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Ongoing Oversight

We provide light project management, regular check-ins, and clear escalation paths so performance stays on track.

Result: flexible capacity from professionals who feel like part of your team — without full-time hiring.

Use Cases

Every business has different needs. Here are a few ways companies have used ASG’s staff augmentation model:
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Customer Service & Enrollment

Handling inquiries, follow-ups, and scheduling — improving response times while freeing internal staff for higher-value work.

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Web Content & Marketing Ops

Managing websites and landing pages so information stays accurate and up to date without pulling core staff off strategy.

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Procurement & Vendor Mgmt

Coordinating subcontractors, vendor communication, and documentation — giving project managers back hours each week.

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IT Help Desk Support

Providing reliable troubleshooting and system support coverage so internal IT can focus on higher-value initiatives.

These are examples to help you visualize what’s possible — not a complete list of roles.

Why This Works

Flexibility

Add capacity where you need it — operations, support, IT — without long hiring cycles or fixed payroll.

Your Role, Your Choice

We recruit to your requirements and present a vetted shortlist. You choose the best fit.

One Partner, Many Functions

Avoid juggling multiple vendors. ASG supports roles across departments through one relationship.

Stable & Accountable

Secure delivery center, company equipment, and oversight built in — for day‑to‑day reliability.

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How We Deliver

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1 — Define the Role

Share function, skills, workload, and priorities.

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2 — Shortlist Talent

We recruit and vet, then present a curated shortlist for your interviews.

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3 — Secure Onboarding

Your professional starts from our managed Nairobi delivery center.

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4 — Seamless Integration

They plug into your tools and processes as an extension of your team.

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5 — Ongoing Oversight

Light PM, regular check‑ins, and escalation paths keep delivery on track.

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Build Your Team Without Adding Payroll

Add skilled offshore professionals — vetted, integrated, and supported — without the cost and complexity of full‑time hiring.

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